BitPerBlock
Case Study

Voice Agent

A real-time voice agent that handles routine calls end-to-end, with low-latency streaming and a clean escalation path to humans.

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Voice Agent

The Brief

The team came to BitPerBlock with a familiar challenge: they knew what they wanted to build, but the path from idea to shipped software kept stalling. Scope was fuzzy, the stack was fragmented, and timelines kept slipping.

We treated it as a product and systems problem — not a one-off build. Strategy, design, and engineering had to operate as one team.

What we shipped

  • 01Scoped the product, defined the architecture, and shipped a working prototype in weeks.
  • 02Built the core product end-to-end: data model, APIs, UI, and integrations.
  • 03Stood up CI/CD, monitoring, and clean cloud infrastructure for reliable releases.
  • 04Iterated against real usage and handed over fully-owned code and documentation.

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